I have been working with your tech support, unsuccessfully, for over two years to resolve problems created by change in the Rachio software 2-3 years ago and later Fresno’s new watering restrictions. The Rachio weather/seasonal watering duration updates went from weekly to monthly and about the same time Fresno implemented watering restrictions That limited watering to certain days based on the season, basically winter 1 day sat, spring 2 days tues & sat, summer 3 days tues, thurs & sat, Fall 2 days tues & sat.
Fresno needs at least weekly watering duration updates based on upcoming weather, high temps can very as much as 30 degrees from one week to another with highs up to 110 or greater.
And because of Fresno’s watering restrictions, I need to be able to change the days allowed to water 4 times a year.
Please check with your support group for my prior email correspondence, last one on Jan 30, 2017. I will also attempt to forward the last email string to you.