APP Data notUpdating


#1

The data on my iOS phone App is not updating. Program ran this morning. Zone screen does not show this and also shows Next Run as yesterday’s date. Schedule screen shows no runs scheduled. Home screen shows info for 5/24 & 5/25 which has passed and also Schudule run for 5/26 & 5/27 but no option for manual skip. Has been doing this for a couple of weeks. Any idea on how to correct?

Internet is up and running.


#2

@NJ0130

Ill have the team review your account today.

:cheers:


#3

@NJ0130

I had the team review and the data looks good in the app. Can you try a pull to refresh on the dashboard? If that doesn’t work I’d logout/login and see if that helps. Please let us know if either of those two options doesn’t help.

:cheers:


#4

Thanks. After trying this without success, I turned off my phone for several minutes then turned back on and now all appears correct again. Thanks again. B


#5

@NJ0130

If you continue to see issues I will have the team review your account again. I’d also make sure you have the latest version of our iOS app.

:cheers: