Access to rachio without owner transfer

[Gene]

Rachio support will help you out, call them tomorrow during business hours:

Serial number already in use?

Hi @jaduckett, We can definitely get you setup and taken care of! Would you mind sending a picture of the Serial # on your controller? Was this a controller you purchased used or inherited with a new home? Alternatively you can contact our Support team directly at 1-844-4RACHIO for over the phone assistance.