2nd Generation Upgrade

I ordered the 2nd Generation Upgrade on Feb 28th and I haven’t heard anything. How long does it take them to ship.


Hi Richard,

Lucas here from Rachio Support. Can you please send us an email at support@rachio.com or direct message me with your order number so we can find out what is going on with your order? We will be glad to look into this for you and send back a tracking number for you.

Thanks for your patience and your business. I promise it will be worth the wait :smile: