Troubleshooting


Topic Replies Activity
New owner, old account 3 May 8, 2019
Start up sprinklers; all zones open and won't close 2 May 7, 2019
Clearing Errors in APP, that are not on Website 1 May 6, 2019
Rachio 3 - not connecting 15 May 3, 2019
Shipping Support 4 May 2, 2019
Light one troubleshooting 3 April 30, 2019
Iphone XR now missing controller 3 April 29, 2019
Will Rachio Gen3 reconnect to wifi? 2 April 27, 2019
No longer getting start/stop alerts for schedules 2 April 26, 2019
Shut off delay 3 April 16, 2019
Rachio 3 does not work for some zones 6 April 14, 2019
Gen 2 only 1 solid light 1 April 12, 2019
Sprinklers won’t turn on Rachio gen 2 5 April 8, 2019
Gen 2 - Multiple issue with Mastervalve, Wiring port and solenoids 1 April 7, 2019
HomeKit & Gen 3, not pairing 20 April 6, 2019
Wireless is not connecting. Support line disconnects 10 April 3, 2019
Help Wiring Rachio 3! 14 March 28, 2019
Gen 2 Zone one will not shut off at end of cycle 2 March 28, 2019
Gen 3 wifi fail 5 March 27, 2019
Gen 2 says a zone is running but nothing is actually happening in the yard 2 March 21, 2019
Upgraded from Gen 2 to Gen 3. Zone 1 being watered regardless of which zone I manually select 11 March 19, 2019
Transferred from old owner to new owner 3 March 16, 2019
Rachio Gen 1 Connected to WiFi but offline 12 March 16, 2019
Rachio 3 and SantaClaraFreeWifi 1 March 4, 2019
Large Project 12 February 11, 2019
Not able to go into Standby 12 February 7, 2019
Zone 3 runs simultaneously when zone 1 is running 2 January 28, 2019
Zone 2 not working 8 January 15, 2019
Usage to date not working 5 January 12, 2019
Magnetic Cover - Rachio 3 5 January 8, 2019