Troubleshooting   Tech Support


Topic Replies Activity
Weather Intelligence Plus not updating forecast 24 May 29, 2019
Gen2 install stalls when trying to talk to servers 9 May 22, 2019
iPhone iOS Rachio App 1 May 21, 2019
Rachio 3 Blinking white 10 times then 1 Red in quadrant 1 5 May 17, 2019
Gen 3 and Gen 1 finding different Weather station 6 May 16, 2019
History has inflated minutes 3 May 15, 2019
Rachio 2 controller does not shut off zone 3 May 13, 2019
Anyone else having a problem accessing their controller now? 31 May 12, 2019
Cannot log in using app but web login works 6 May 11, 2019
New Rachio 3 serial number not accepted 5 May 11, 2019
Gen 3 Offline 16 May 10, 2019
Watering Duration different on web app vs mobile app 2 May 9, 2019
Rachio 2 - Incorrect Runtimes Being Recorded In History 2 May 9, 2019
5/18/18 Android app crashes every time I try to open it 16 May 4, 2019
Crop coefficient settings validation 3 May 2, 2019
Paused zone, now incorrect run time/moisture level? 2 April 24, 2019
Gen 1 wifi connection but app shows offline 3 April 18, 2019
Adding a zone 6 April 16, 2019
Rachio 1 Problems 4 April 15, 2019
Setup stuck on light 3 / Rachio 3 4 April 15, 2019
Over 2 in rain and sprinklers still went off 2 April 14, 2019
Connecting Rachio 8 Gen 2 to mesh router 6 April 12, 2019
Lost connection to wifi/internet no notification 1 April 10, 2019
Rachio App Crashing Continuously After Android Oreo Update 2 March 5, 2018
Rain sensor issue 2 April 7, 2019
Trigger a device 20 minutes before Rachio starts a schedule using Smartthings or IFTTT? 8 April 2, 2019
Inconsistency in UI display of schedules 3 April 1, 2019
Rachio 3 watering during rain 3 March 24, 2019
Wired flow sensor on gen 2 over reading 1 March 24, 2019
Gen 1 Offline 4 March 18, 2019