Troubleshooting   Tech Support


Topic Replies Activity
Front yard started showing very low water usage - No Flow Meter 3 August 9, 2019
New Rachio Gen 3 offline for a day 4 August 9, 2019
Offline issues 2 August 5, 2019
Current Time 10 August 5, 2019
Woke up to "No controllers" on app 17 August 2, 2019
Timing for PWS to show up? 11 August 2, 2019
Activated and not watering 2 August 1, 2019
BUG - Conversion US Standard - Metric 5 July 31, 2019
Gen 3 will not boot 1 July 23, 2019
No longer getting notifications for schedule running 4 July 29, 2019
Can't change run time with Android 9 5 July 28, 2019
FYI - Can't use number pad to enter time on web page 1 July 28, 2019
Multiple controllers 2 July 27, 2019
Rachio 2 Power Supply 1 July 24, 2019
Sprinklers ran manually on their own 32 July 25, 2019
Rachio iOS App Slowness (Ver 3.0) 5 July 24, 2019
Issue With Smart Cycle, not watering after soak 7 July 23, 2019
Rain and 0% moisture 3 July 23, 2019
Mobile app login not working. Webapp works 4 July 20, 2019
Gen 1 Zones don't turn off after running 4 July 20, 2019
Rachio 3 offline - cant connect to WIFI 3 July 19, 2019
IOS App crashing trying to load pictures 2 July 18, 2019
Incorrect weather skips 3 July 17, 2019
Deciphering history on the app 4 July 17, 2019
16 Zone Generation 2 No Power 1 July 13, 2019
Can't remove a stuck wire 17 July 13, 2019
Rachio3 stopped watering 1 July 12, 2019
Way too many significant digits 3 July 12, 2019
Phantom Quick Runs at sunset starting last week 3 July 9, 2019
Answer the phone 3 July 8, 2019