Troubleshooting   Tech Support


About the Tech Support category (1)
Rachio 3 Blinking white 10 times then 1 Red in quadrant 1 (5)
Hard reset Rachio 3, Still "Boot Error One" (12)
Gen 3 and Gen 1 finding different Weather station (6)
History has inflated minutes (3)
Rachio 2 controller does not shut off zone (3)
Anyone else having a problem accessing their controller now? ( 2 ) (31)
Cannot log in using app but web login works (6)
New Rachio 3 serial number not accepted (5)
Gen 3 Offline (16)
Watering Duration different on web app vs mobile app (2)
Rachio 2 - Incorrect Runtimes Being Recorded In History (2)
5/18/18 Android app crashes every time I try to open it (16)
Crop coefficient settings validation (3)
Gen1 controller showing offline in the app; even though its connected ( 2 3 ) (50)
Rachio Gen 1 keeps getting disconnected (5)
Rachio Generation 1 keeps going offline (4)
Paused zone, now incorrect run time/moisture level? (2)
Gen 1 wifi connection but app shows offline (3)
Adding a zone (6)
Rachio 1 Problems (4)
Gen 3 Setup, No power (6)
Setup stuck on light 3 / Rachio 3 (4)
Over 2 in rain and sprinklers still went off (2)
Connecting Rachio 8 Gen 2 to mesh router (6)
Lost connection to wifi/internet no notification (1)
Rachio App Crashing Continuously After Android Oreo Update (2)
Rain sensor issue (2)
Trigger a device 20 minutes before Rachio starts a schedule using Smartthings or IFTTT? (8)
Inconsistency in UI display of schedules (3)