@huntvegas, I think I just replied to you on support. Usually, if you do not see the play icon, the app sees your Iro as offline. However, when checking your account via your email address, I’m seeing your Iro as online from our end so your app probably just timed out and needs to be refreshed.
You should be able to refresh the app by tapping on the refresh icon in the lower left hand corner of the Iro.
You shouldn’t need to power cycle or update your WiFi network. The only time you should have to update your WiFi network is if your SSID or password change. Otherwise, you can always just power cycle the Iro to check it’s WiFi connectivity. It will always blink green for 60 minutes after it’s reconnected to WiFi, then no gray (turn off).
Hope this helps.