Weather Intelligence Plus not updating forecast

@Kryptonite

This was indeed an issue with forecasting. In our entire time using this weather provider I can’t remember ever having an issue with forecasts, its usually observations from stations that is sometimes problematic.

Resolution below:

Franz,

The team has found the cause of the forecast temperature issue. The issue was related to days 1-3 of the forecast for some US locations. The core issue was by data transfer failure to a subset of our internal forecast servers that generate point forecasts upon request.

For an immediate solution, the team forced a manual data to push to force an update on these servers, which resolved the issue. The team also performed an invalidation of all forecasts on the CDN to clear any potential bad data.

While the immediate issue is resolved, I will leave this ticket open until Monday, as we will providing a situation report to provide additional detail.

Again the issue should be resolved, but of course, let us know if you notice any further issues.

:cheers:

2 Likes

It’s still showing continue rain for whole week which is not true. All the other weather sites and apps states no rain or very minimum chance of rain for whole week. is it picking up 10% chance of rain as definitely rain? I am loosing trust in this whole weather intelligence plus feature. Again my zip code is 30152.

I’ll review this weather information with our provider and let you know what their response is.

:cheers:

@Kryptonite

The team has identified the issue with the controller’s weather network and will have a fix out tonight.

:cheers:

1 Like

@franz - is the weather forecast from the new weather provider public? Do they have a website?

@fpuig

We are doing a best of breed between interpolated data, Aeris, and Weather Underground. If I have time I’ll document our approach. IMHO, if you know of an accurate station near your house (PWS or National) choosing that is always going to be the most accurate data.

:cheers:

2 Likes

@Kryptonite

This issue is now resolved.

:cheers:

1 Like

Yep looks like it’s fixed. Thanks for making it quick.

I am not sure where the Rachio pulling the weather data from but I compared the Rachio app weather forecast data to other sites and it was off. But now it lines up with other sites.

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The weather data has improved but I think it’s still off see attached images

The weather forecasts look very similar. Our values will never exactly match another weather forecast, but they will be close. I believe we display a different icon due to scattered showers. Hopefully our forecasts are more accurate.

:cheers:

Oh ok. Thanks for explanation

A post was split to a new topic: Flex scheduling adjustment and weather

I have a few days on my schedule with 20 percent or less rain chance but it still shows rain. Seems like the rain icon may need a little tweaking.

Ya, our forecaster reports isolated showers in those cases.:wink: Unfortunately with the icon hard to differentiate.

:cheers:

@franz I just upgraded from the Rachio v2 to the V3 a couple of weeks ago. I am experiencing a similar situation where the controller did not issue a rain skip even though it had been raining non-stop here in Florida every day. In fact, the forecast shows totally clear even though we have Tropical Storm Alberto rainbands overhead for last few days. Any chance you can please look into this? I realize I can switch to a local PWS, but the whole reason I upgrade was supposedly more accurate weather reporting with Weather Intelligence Plus.

Looks like you just missed your precipitation threshold. We observed .23 inches of precipitation but the threshold is set for .25 inches. I would try lowering it. I also do recommend if you want the most accurate data finding a close by PWS is the best bet. With our new weather network I’ve determined that 78% of our customers are within 1 miles of a PWS from Weather Underground (95% are within 2 miles). With our other PWS weather network on Gen2 it’s only about 8%. Interpolated data will never be as accurate as a good station near your house. I’m working on “self healing” stations for people that do choose a station in weather intelligence plus. Hope to have that soon.

Thoughts?

:cheers:

Screenshot from 2018-05-27 12-22-57

@franz yes I have it set high by design since it rains so much here in Florida. My issue is that it has rained 1-2" every day this past week and the forecast for after the watering day called for over 4", yet it showed nothing but sunny days…

With regard to leveraging a PWS nearby, then why advertise the Rachio 3 as better intelligence over the v2? The only reason I upgraded was for more accuracy and basically the only real difference between the 2 and 3 was the weather intelligence. Now you are saying PWS is better. A little confused here…

We tried modifying icons since some people were concerned when they saw rain icons and it was just thunderstorms. I’ve changed back to thunder icons to err on side of caution.

It does have much better weather intelligence than Gen1/2. We give the user two distinct options now.

  1. Interpolated weather data that you don’t have to worry about stations going down or not reporting precipitation which takes the burden off the homeowner of making sure they have an accurate reporting station. Interpolated data is great but won’t be exactly the measured amount that a PWS would give you near the house.

  2. The ability to choose from over 250,000 PWS stations (Gen 1/2 has about 40,000 PWS stations). I’m also wrapping up a WI plus feature that will self “heal” a chosen station, always making sure you are using one that is online, automatically choosing the next closest station.

The charts below shows forecasted precipitation for your area which looks accurate. I’d try flex daily with one zone if you would like to see the benefits of your watering schedule changing dynamically. Also included a screenshot of the current weather icons. If you refresh your dashboard you should see them.

1 Like

Is the WUnderground forecast still pushed out hourly? The WU website shows a forecast of 0.25 in of rain for tomorrow but the app and water journal pages aren’t reflecting this and are attempting a run of the schedule tomorrow (5/30/19). Thanks!