Watering schedule start date

barela14 · April 11, 2015, 9:43pm

I am unable to set my watering schedule start date to anything earlier than May 14th. Why is this? I am using the iPhone app.

emil · April 11, 2015, 9:49pm

Hi @barela14,

Thanks for reaching out. Could you connect with us on support (@ support@rachio.com) with your Rachio username and we’d be happy to take a look. You should be able to set your start date to anything you want it to be

Best, Emil

barela14 · April 12, 2015, 1:53am

Crap I am an idiot. I wasn’t setting the year correctly. I was trying to use 2014 not 2015. Thanks for the help though

emil · April 12, 2015, 2:33am

@barela14, no worries! Simple mistake. Although that makes more since now that I know it was a year issue

franz · April 12, 2015, 2:47am

@barela14 Believe me, we much prefer these simple mistakes , I’m sure @emil agrees.