Stuck on the verifying device screen. What I read is that I should be able to enter a serial, but that screen never loads. Get to the blinking 4th light and it just spins. Have methodically tried all the steps I have found that have led to other people's success... to no avail. Tons of other HomeKit devices in my house (had a major house fire in Jan... took the opportunity to do things right with smart switches and stuff) and this Rachio is giving me grief. It is a Gen 2.
Comcast/Xfinity 200mb internet
Netgear CM500 modem
Netgear AC1750 router in the basement (with a second one set as an AP on the main floor)
iOS 11 on iPhone 7+
All apps and software are up to date
Have power cycled, hard reset... tried everything. What else do you need to know?
Thanks in advance for helping me out,