Update regarding rachio.com R3 shipment delays

Hey everyone! We are aware of the slow shipping speeds right now and we’re doing our best to make sure controllers are getting out the door as quickly as possible! Our Earth Day promotion was a much bigger success than we had expected and we’re going to keep everyone in the loop on shipments! We plan to send an email to everyone that has ordered an R3 as of last night with an update on timing, so stay tuned. In addition, the second your order is on the move, you’ll receive tracking information to the email that you provided during your order. We truly appreciate your patience and excitement for your new controller!" I understand how inconvenient and frustrating this is and the team is working hard to get all existing orders out and delivered.

:cheers:

2 Likes