I’ve forwarded this to our support@rachio.com support team. In the morning they will be able to help troubleshoot and get you online. No controller left behind! Thank you for being a valued customer.
Are you using a cable modem with your Huawei router, or are you using a SIM card to access a cellular network? Have you tried linking the device with the router itself instead of through a Unifi AP?
Is the Rachio device providing any sort of light code or indication at this time? How about during setup? Have you made sure that you have set up a proper 2.4 GHz network with WPA2 encryption?
That’s great news @dave.neill. I’m going to have the engineering team try to reproduce the scenario you were having with router and iPhone. It should have worked with the iPhone , but seems like there was some connectivity issue. Thank for your patience and please let us known if you have any other questions or feedback.