@DavidGPope - it is not a Gen 1 vs Gen 2 issue.
a) Rachio doesn't smart cycle if there are bubblers, emitters or misters in the schedule (not zone by zone, but the entire schedule). Are there any bubblers, emitters or misters in the schedule? If so, put them on their own schedule.
b) There needs to be a slope on the zone. Are there slopes defined for the zone(s).
I can't remember if there is a specific slider for this or not and if it is only on the Web version or not. @mckynzee, can you specify if there is a specific slider button in the application and where it is or if it is auto-magic?