You don't have the full email conversation, between me and your customer service coworker, Jared.
The only reason I'm even trying to use the "Rain Delay" button is because Rachio doesn't support skipping specific zones. So, Jared, your co-worker, said I should use the Rain Delay instead.
But, apparently, that workaround doesn't work either.
Please, either enable Rachio to skip specific zones, or change the Rain Delay button to be smart enough to understand that some zones (e.g. ones configured to ignore rain delays) must always be watered. It should be irrelevant if the rain delay is triggered by your IRO's rain "intelligence" or MY brain's intelligence.
Please, help me. So far, this past year has been nothing but headaches. I would've been better off with a dumb water controller + rain sensor. Have I thrown away my money by purchasing a Rachio Iro?