Thanks @mckynzee. Though I haven’t received yet shipment or notification for my pre-ordered Rachio Gen 3 combo, this certainly helps. Hoping see the shipping email in next few days…
2 Likes
agree, its good too remain entertained while awaiting your product. 
3 Likes
That’s cool @mckynzee @franz thanks for the insight. Yesterday I got the shipping notification email Can’t wait to start testing Specially the new “Weather Intelligence” 
2 Likes
Thanks @laura.bauman! Did 16zone units were also shipped last week i.e starting 4/30 or only 8 zones?
Will preorders be caught up this week? I’m REALLY needing mine; new sod and need multiple watering times each day. My old controller is toast…a shipping date will give me hope. THANKS!
1 Like
16’s shipped this monday 5/6 or next monday?
Ordered 16 zone back in March. Still nada.
I just got an email for my 16 zone that it will ship before the 21st… Ordered on the 6th. Their shipping estimates suck.
Just now received an email stating my 16 zone will ship no later than May 11th. For the record, I filled out the priority shipment form and ordered back on 3/24. Don’t have a tracking number yet but says once it ships I should receive the device 2-4 days later.
Received my shipping notification just now. Ordered April 1st, 16zone.
Not your fault, but that royally pisses me off. I ordered a 16 zone on March 27th. I happened to be online the minute the priority shipping email came through and filled it out within minutes of receiving it. And all I have is an email saying it will ship by May 11th, which I don’t really trust either. I’ll believe it when I see it. This has not been a pleasurable introduction to this company and their product. I really hope this product lives up to they hype. And if I ever need it, I hope the customer service also lives up to their reputation. Because those are the reasons I bought this product anyway.
@Moobs - while I hear Rachio support is great (I’ve never had to use them), the community on this forum is what makes the product. There are folks on here that are really into irrigation. If one wants to squeeze every ounce out of a Rachio, it does take time, energy and effort to understand what the parameters of the actual sprinkler system installed in the ground are (i.e. catch cup audit), along with the soil and plant needs. Many existing sprinkler systems (mine included) are sub-optimally installed.
3 Likes
My 16 zone shipped today and will be here Thursday. Ordered on 3/24, gen 3 and filled out priority shipping form.
my 16 Zone shipped today and will be here in utah on thursday. Ordered 4/8 and filled out priority shipping form due to 3k square feet of new sod.
Just got tracking number for mine. 16 zone. Says will be delivered Monday. I preordered mine 4/4