FYI. After spending more hours than I’d like to admit trying to connect my Rachio 2nd Generation to my ASUS RT-AC66U router, I finally succeeded - albeit with an out of the box solution.
What didn’t work:
Following instructions.
Opening port 31314.
Changing my 2.4 GHz band to Legacy, or enabling B/G protection.
What I refused to do:
Disable my firewall.
What did work:
I set up a spoofed WIFI network via the hotspot functionality on my phone to pair the device with Rachio servers.
Then I turned it off and reconnected to my ASUS router.
Magically, all four lights lit up!
How to do it:
Make note of your router’s SSID and password (pre-shared key).
Turn your router off.
Grab a hotspot or enable the hotspot functionality on your phone.
Configure the hotspot with the same SSID and password as your router (that you turned off).
Pair a second phone or tablet with your hotspot.
Setup the Rachio via the second phone/tablet, entering the SSID/password for your hotspot.
Follow the prompts until all 4 lights light up.
Disable the hotspot.
Turn your ASUS router back on.
It should then connect perfectly - all 4 lights.
Finish wiring and complete configuration if needed.
_For the record, the firmware of my ASUS RT-AC66U at the time of this post was: 3.0.0.4.378_9533.
I’m guessing that this method would likely work when struggling with any other Apple WAC or Electric Imp BlinkUp device, but I don’t have any others.
Thanks for sharing. Sorry you had to go through this, I haven’t heard of any issues with ASUS routers, that is usually our power house (I have one at home and we used to run everything on one at work ASUS RT-N66U).
For anyone reading this, these are not normal steps, but using a hotspot is a creative solution.
This is only for Gen 1
For only pairing this might help…
Were you using a Gen 1 or Gen 2 device? Gen 1 is blinkup, Gen 2 is the Apple WAC process.
There is definitely an issue - at least with this Asus model/firmware. I spent probably about two hours on with tech support, not to mention the other hours (plural) I spent reading message boards and trying different things. It was horrible. And it was Rachio support that suggested opening the port.
Just goes to show you how determined I was to get this thing running - because I’m excited about it!
Agreed, and thanks, I’m glad I made it to the other side. It should be worth it. I’m already happy with it. I did discover a broken pipe on the maiden voyage though. : (