Full transparency wanted to relay this to the community. Our last mile WiFi provider (Electric Imp) had a partial outage this morning.
For fixed schedules this would only affect some missing events in your activity history.
For flex schedules if we did miss any irrigation completed events unfortunately these won’t be applied to the overall zone irrigation, and our system might potentially want to re-apply those missed events.
What are we doing about it?
This week we will be releasing new firmware that will make your Iros much more resilient to cloud issues and intermittent WiFi connectivity issues. We will essentially buffer any outgoing cloud messages and make sure they are successfully delivered to our cloud once the Iro is re-connected or cloud issues are resolved.
Thanks and please let me know if you have any questions or feedback.
Partial production agent outage
Multiple production servers experienced agent issues from 09:37-11:15 UTC, then from 11:31-11:53 UTC; failovers succeeded but caused further failures. Investigation ongoing now.
Jul 13, 15:19 UTC