@ethanstegich - Gen 1 or Gen 2 version of the unit? If Gen 2, what is the light pattern on the unit.
Has the unit worked before or is this a brand new installation? If a brand new installation, attach some pictures of the wiring at the Rachio unit (please).
Do you have a rain sensor? If there is a rain sensor, is the rain sensor installed in-line on the common wire?
Do you have a master pump or indexing valve setup?