@Dcillo7, thanks for connecting with our support team today. A few notes/updates for anyone else experiencing similar issues:
WiFi light -- on a Gen1 Rachio controller, the WiFi light will turn off (stop flashing) after it's been online for one hour. If in doubt, power cycle (unplug & plugin) the controller and see what color the WiFi light code is flashing after 1 minute.
From the call notes, it sounds like you're experiencing a plumbing issue as no water is making it to your zones. The controller is activating the zone and we're able to hear the valve solenoids activate.
A few ideas if you haven't already attempted...
- Do you have a master valve?
- Try to manually turn on a valve in the valve box
- Is the system turned on from your main line? Watch this video if your back flow is on the side of your house and your shut off valve is in your basement or crawlspace...or this video if you have an in-ground back flow (usually there's a valve between the back flow and the main line that will also need to be turned on).
Hope this helps!