Great feedback from all. Trying to keep up I'll do my best to answer your questions below:
@stonecliff, love this idea. In a nutshell, global (by controller) black out days and hours.
I know the dev team has some tricks up their sleeves, but they kicked me out after I stole their case of Red Bull...I'll try to bribe them with some Snickers to get back in and see what they're up to
Copy/paste, cookie cutter concept?
While I cannot share the support stats, we've spent many hours helping users setup Flex schedules. Scalability of such support is difficult (and expensive). Maybe there's a better way to offer such support in the future. Nevertheless, I do like the idea to skip by zone and will share this with the product team.
Noted. Hearing this request by many
Great idea. Our support team can (will) create a support article on this.
@aristobrat, if you want to send a note to the support team (firstname.lastname@example.org) they can review your schedule and see if there's any edits we could recommend.